Elizabeth Conlin, PsyD

Chief Executive Officer

Dr. Conlin joined KeyStone Center in January of 2021. Prior to that, she served as the CEO of Friends Hospital and interim CEO at Horsham Clinic. Beth started in healthcare in 1994 and has experience running the performance improvement, risk management and compliance departments in behavioral health treatment facilities. Throughout her longstanding career in healthcare, Beth has expanded clinical programming, enhanced patient safety and mitigated risk while working alongside other leadership to improve patient satisfaction.
Beth earned her Doctorate in Clinical Psychology from Philadelphia College of Osteopathic Medicine (PCOM) in Philadelphia, Pennsylvania. She has additional master’s degrees in clinical psychology and counseling. She received her Bachelor’s degree in Communication from The University of Rhode Island, where she attended college on a full athletic scholarship.

Al Coppola

Chief Financial Officer

Cari Pelc, MA

Director of Admissions

Cari joined UHS in 2006 and served in several healthcare roles, including a therapist with the Pennsylvania Clinical Schools and Utilization Reviewer at Horsham Clinic, before transferring to KeyStone Center in 2011 as a Utilization Review Coordinator. Cari worked to continually improve that department and was promoted to Director of Utilization Review in 2015. Cari also stepped in as the Risk Manager and Admissions Director, assisting the departments when support was needed. After spending some time in the Admissions Department, she decided to officially accept the Admissions Director position in September of 2023. She continues to focus on creating a good work environment and making the admissions process effective and organized. She wants every client to feel welcome as soon as they arrive at the KeyStone Center and to ensure that the best care is provided to each and every patient. Cari received her Master’s degree in Psychology Counseling from Immaculata University and her Bachelor’s degree in Criminal Justice from West Chester University.

Amanda Lafferty, LPN

Director of Utilization Review

Amanda started her career at the KeyStone Center in 2009 as a floor nurse right out of nursing school. Prior to working at KeyStone, she attended Neumann University and later graduated from Delaware County Technical School of Nursing in July of 2009. While working in the nursing department, Amanda assisted the Director of Nursing with training new staff nurses, performing chart audits and providing direct patient care. In August of 2014, Amanda transferred to the utilization review department as the Utilization Review Coordinator and later was promoted to Director. She is a reliable team player and extremely knowledgeable about the UR process.

Badia Brown, MSN, RN

Director of Nursing

Badia began her nursing career over 10 years ago, and has earned Associate’s, Bachelor’s and Master’s degrees in Nursing. Her first nursing job with the Philadelphia Prison System precipitated an inspiration to work closely with underprivileged individuals in the community. Throughout her career, she has worked in local hospitals, home health care, mental health facilities, crisis intervention organizations, the Philadelphia School District and outpatient addiction services.

Candis Breen, MA, LPC, ATR-BC

Director of Quality Assurance and Programming

Candis received her Master’s degree in Art Therapy from New York University in New York City, NY. She is Nationally Board Certified in Art Therapy and a Licensed Professional Counselor in Pennsylvania. Candis joined UHS in 2014 and then moved over to Keystone Center in 2015 where she was an instrumental part in implementing and maintaining the Dialectical Behavioral Treatment (DBT) track. In 2021, she transitioned into Quality Assurance and Risk Management at Keystone Center. In 2022, she spent a year at Fairmount BHS, further expanding her skills in the quality role before returning to Keystone Center again in 2023.

Jeff Grazier, MHS-C, MBA

Director of Clinical Services

Jeff entered the human services field in 1997 and worked in various capacities at several agencies before arriving at the Keystone Center in 2005. Jeff has held several positions at Keystone: Counselor-Aide, Phase 3 Counselor, Weekend Charge Clinician, Clinical Supervisor and Clinical Manager. Jeff obtained his Undergraduate degree in Human Services, Master’s degree in Human Services with a specialty in Counseling, and Master’s degree in Business Administration all from Lincoln University in PA. Jeff has been involved in the American Cancer Society Making Strides Event for the past fourteen years as a Team Captain.

Jennifer East

Director of Business Development

Jennifer has been with the KeyStone Center since 2001. She is responsible for all marketing efforts, including advertising and website management, as well as contracting and credentialing initiatives for KeyStone Center. Jennifer cultivates relationships with referring clinicians and oversees a team of outreach professionals who provide information about KeyStone Center’s programs and services to the addiction treatment community. Prior to arriving at KeyStone, Jennifer worked in the Managed Care industry in the Provider Relations and Contracting Department.

Laynette Walker, LPN

Director of Risk Management

Laynette began her career with the Dual Diagnosis population in 2000 as a Short Term/ Detox Counselor. She graduated from Delaware County Technical School of Nursing in 2007 and joined Keystone Center in October of that year as a full time Licensed Practical Nurse. After spending many years as a floor nurse, she was named charge nurse, then nurse manager, and then Interim Director of Nursing. Laynette’s passion for patient care, patient safety, other nurses, staff and this population have made her transition to the role of Director of Risk Management seamless.

Lindsey Harvilla, DO

Medical Director

Dr. Lindsey Harvilla has served as Keystone Center’s Medical Director since August of 2022. Dr. Harvilla received her Medical Degree from Edward Via College of Osteopathic Medicine in Spartanburg, SC and her undergraduate degree in Biology from The Pennsylvania State University. She completed her residency training at Hahnemann Hospital/Drexel University College of Medicine in General Adult Psychiatry where she served as Chief Resident during her final year. In addition to her work at Keystone Center, Dr. Harvilla works as an attending psychiatrist at Friends Hospital’s Crisis Response Center in Northeast Philadelphia. She is an Assistant Professor in the Department of Psychiatry for Drexel University College of Medicine and actively teaches psychiatric residents in both didactic and clinical settings. She has more than 10 years of clinical experience and is board certified by the American Board of Psychiatry and Neurology (ABPN). Dr. Harvilla has many notable scholarly activities including educating medical students, supervising psychiatric residents and numerous oral/poster presentations that were exhibited most recently at the American Psychiatric Association Annual Meeting. Dr. Harvilla strives to promote compassionate, comprehensive evidence-based care and challenge cultural misunderstanding/stigma surrounding addiction medicine.

Michael Kaizar

Director of Plant Operations

Michael is a seasoned professional with over 20 years of business and personnel management experience, with process-oriented results. Prior to his arrival at KeyStone Center, he served as a Regional Executive Director overseeing 13 facilities. He brings with him tremendous knowledge of plant operations as well as personnel management experience with maintenance, housekeeping, safety programs and emergency operations. Michael strongly believes that the physical environment of the people we care for is critical.

Michelle Westerfer

Director of Human Resources

Michelle earned her Bachelor’s degree in Human Resource Management at Philadelphia University. She has worked in the behavioral health field for more than 30 years, focusing on human resource management. Michelle has been the Human Resources Director with Keystone since 2011. Prior to joining KeyStone Center, Michelle served as Director of Human Resources for Pennsylvania Clinical Schools

Shannon O’Sullivan

Director of Outpatient Services

Shannon is a licensed professional counselor with many years of experience managing outpatient programs and providing individual, couple’s and family therapy. Shannon is trained in multiple evidence-based interventions, including Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT). Shannon is also trained in facilitating outpatient groups including groups for women, Mindfulness Based Stress Reduction, and relapse prevention.
In her current leadership role as Outpatient Director at Key Recovery, Shannon assists in the development and implementation of program improvement and oversees the management of all clinical operations including counselors, administration and the therapeutic milieu.