Call Us Today:800-558-9600
Patient Satisfaction

The culture of service excellence  

KeyStone Center adheres to the guidelines of Service Excellence. Each of our staff receives training devoted to delivering quality service excellence and developing a personal service excellence action plan.

KeyStone Center employees are dedicated to:

  • Demonstrating professionalism and excellence in everything we do.
  • Projecting a positive attitude
  • Serving others with respect and as a team
  • Ensure access to service that is prompt, efficient, user-friendly and effective.

Patient Satisfaction Surveys

KeyStone Center constantly monitors the quality of our services through a variety of methods. Upon discharge, each patient completes a satisfaction survey to help us collect feedback on the environment of care, the staff, the program, the food and cleanliness of the building.