KeyStone Center adheres to the guidelines of Service Excellence. Each of our staff receives training devoted to delivering quality service excellence and developing a personal service excellence action plan.
KeyStone Center employees are dedicated to:
Demonstrating professionalism and excellence in everything we do.
Projecting a positive attitude
Serving others with respect and as a team
Ensure access to service that is prompt, efficient, user-friendly and effective.
Patient Satisfaction Surveys
KeyStone Center constantly monitors the quality of our services through a variety of methods. Upon discharge, each patient completes a satisfaction survey to help us collect feedback on the environment of care, the staff, the program, the food and cleanliness of the building.